Order placement
- Customers must provide accurate billing and shipping details at checkout.
- Once an order is placed, it cannot be modified or cancelled. Please review your order carefully before finalizing the purchase.
- An order confirmation email will be sent immediately upon successful payment.
Payment methods
We accept the following payment options:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- UPI & Net Banking
- Wallet Payments
- Cash on Delivery (Available for select locations within India)
Pricing & taxes
- All prices are listed in INR (Indian Rupees).
- Prices are inclusive of all applicable taxes.
- Currently, we do not offer international shipping.
Order processing & shipping
- Orders are processed within 24 hours, excluding weekends and public holidays.
- Shipping confirmation with tracking details will be sent via email once dispatched.
- Domestic Shipping: Standard delivery within 5-7 business days (Free shipping on all orders).
Returns & exchanges
- Returns & Exchange are accepted within 7 days of delivery, provided the product is unused, unworn, and in its original condition and packaging.For more details, please refer to our [Returns & Exchanges Policy].
- To initiate a return, contact our support team at contact@stitchbuck.com
- Please ensure your order details and customization (if any) are correct before placing the order.
Final sale items
- Products purchased during a sale, clearance, or promotional period are non-refundable and cannot be exchanged.
Damaged or missing items
- If you receive a damaged product, notify us within 48 hours with photos as proof.( contact@stitchbuck.com )
- Missing items must be reported within 48 hours of delivery. ( contact@stitchbuck.com )
Contact us
For any shopping-related inquiries, reach out to:
- Email: contact@stitchbuck.com
- Phone: +91 70694 40110
- Support Hours: Monday – Saturday | 11:30 AM – 7:00 PM IST